December offerings from extended academic programs

The Office of Extended Academic Programs offers numerous training opportunities. Discounts of approximately 50 percent are available for UNC Charlotte faculty and staff. For more information, call 704-687-8900 or email ceregistration@uncc.edu.

Courses and program sessions for December include:

Lean Six Sigma White Belt Certification
Tuesday, Dec. 1
Online
The White Belt program provides a brief overview of three of the most widely used total quality management methodologies in industry today. The first half of the program covers an introduction to the Six Sigma methodology used to improve existing processes or design new processes. The second half of the program is a brief introduction to the methodology called Lean, which provides participants with the general knowledge of the terms used by practitioners in industry today.

Generational Impact to Business
6 to 9:30 p.m., Tuesday, Dec. 1
UNC Charlotte Center City
This course will provide an overview of the generations. It will look at some of the key collision zones between the generations, provide insight on how to work well together and discuss the upcoming generations.
Hydrostatics and Hydrodynamics
8 a.m. to 4:45 p.m., Tuesday, Dec. 1
UNC Charlotte Center City
This course is intended to serve as an introduction to fluid flow for attendees with little or no fluids background. This course transitions from fluids concepts to laws, mathematical equations, sample problems and practical fluids case study examples. This course is designed to serve as a tool for staying abreast of fluid flow engineering fundamentals. As such, this course can be used to satisfy the Professional Development Hour requirement, as established by State Boards and other licensure agencies.

Process Innovation
9 a.m. to 4:30 p.m., Wednesday, Dec. 2
UNC Charlotte Center City
Innovation, when added to solid process management techniques, creates sustainable operational excellence, i.e. advantages in speed, value, quality or cost that are unique to an organization. The tools and techniques of “Process Innovation” go beyond finding creative solutions to business process challenges; they provide the context and direction so that an organization’s investment in process change yields meaningful and lasting returns.

Requirements Analysis and Design Definition
9 a.m. to 4:30 p.m., Wednesday, Dec. 2
UNC Charlotte Center City
The ultimate objective of a business analysis, process improvement or information technology project is to improve business results. This course will present proven approaches to analyzing current conditions, business needs and technology enablers. Verification and validation techniques will be used to assure proposed solutions meet the needs of users and customers.

Intermediate Excel 2013
8:30 a.m. to 4:45 p.m., Wednesday, Dec. 2
UNC Charlotte Center City
This course will introduce Excel users to charting features and database management in Microsoft Excel 2013. Participants will design worksheets that meet Excel criteria for database functions, such as sorting and filtering. Database design criteria, Subtotals, special IF functions, PivotTables and PivotCharts will be covered.

Buildings Anatomy and Physiology
8 a.m. to 4:45 p.m., Friday, Dec. 4
UNC Charlotte Center City
This course will review and provide an overview of the determinants and inputs in building design. Included in the discussion are site design, structural, architecture, mechanical (HVAC) and plumbing design. The course will provide an overview of the systems and a general description of the functioning of each system.

Building Automation Systems
8 a.m. to 4:45 p.m., Monday, Dec. 7
UNC Charlotte Center City
This course will benefit both the novice and the seasoned building professional by providing an overview of the technology, terminology and standards used in Building Automation Systems. Technology strengths and weaknesses will be covered, as well as the push to standardize on open-systems architectures.

Business Tax Update
8:30 a.m. to 4:45 p.m., Tuesday, Dec. 8
UNC Charlotte Center City
This course will cover important federal, state and international developments affecting C corporations, S corporations, partnerships and exempt organizations. It also covers developments related to employment tax, pension plans, deferred compensation and tax practice in general.

Conflict Management and Resolution
8:30 a.m. to 4:45 p.m., Wednesday, Dec. 9
UNC Charlotte Center City
In this course, participants will learn how to resolve conflict with co-workers, cross-functional peers and managers. Participants will learn and practice several techniques to build their conflict resolution skills. In addition, they will receive results of the Thomas-Kilman assessment that allows them to discover whether they might be overusing or underusing one or more of the major five conflict-handling modes.

Hot Topics from MBA School – All New Topics
8:30 a.m. to noon, Thursday, Dec. 10
UNC Charlotte Center City
Curious about some of the recent business theories making the news, or even some of the classic business books, but don’t have time to read the detailed books? During this course, attendees will receive summaries of three popular business books and look at numerous examples of great concepts and not so great concepts and dissect the differences.

Ethics: A New and Different Twist
1 to 3 p.m., Thursday, Dec. 10
UNC Charlotte Center City
In this class, instructors will lay the foundation for the ethics discussion but then look at influences on ethical behavior, recent cases in the news and some ways to strengthen a company’s ethical culture.

Microsoft Project Professional 2013
8:30 a.m. to 4:45 p.m., Thursday, Dec. 10
UNC Charlotte Center City
Project managers are expected to keep the project on track, mange the resources and manage the budget and deadlines. MS Project software assists in managing all aspects of a project in detail and in a controllable and easy-to-use environment. Microsoft Project 2013 can help project managers organize their projects and meet their planning, allocating resources, tracking time and budget goals.

Coaching
8:30 a.m. to 4:45 p.m., Monday, Dec. 14
UNC Charlotte Center City
This course will identify effective tools for coaching, characteristics of effective coaches and build skills for developing the right coaching relationships. Providing managers and leaders with the skills to be an effective coach and to facilitate greater employee ownership is key to driving increases in individual, team and organizational performance.

Project Risk Management
9 a.m. to 4:30 p.m., Monday, Dec. 14
UNC Charlotte Center City
This course examines risk monitoring as the plan is executed, and the project manager’s efforts to establish an approach to risk and suitable responses consistent with the risk tolerance level of the stakeholders. One emphasis of this course looks at risks from the positive viewpoint of maximizing the benefits of acceptable outcomes rather than only looking to reduce negative impacts.

Change Management and Organizational Development
6 to 9:30 p.m., Tuesday, Dec. 15
UNC Charlotte Center City
One’s ability to become change agile and to proactively seek to learn new ways to reinvent teams and organizations is critical. This change management and OD tools workshop has been designed to provide participants with the tools needed to effectively meet those challenges.

Individual Tax Update
8:30 a.m. to 4:45 p.m., Tuesday, Dec. 15
UNC Charlotte Center City
The course will cover important federal and state tax developments that affect individuals, families, employees, investors and those who provide consultation or tax preparation services. Developments covered in this course will include new laws passed by Congress or the state legislature, rulings from the Treasury Department and the IRS and important court cases.

Solution Deployment and Evaluation: Delivering Business Value
9 a.m. to 4:30 p.m., Wednesday, Dec. 16
UNC Charlotte Center City
Creating an elegant, business-focused technology or process improvement solution is a worthy accomplishment; assuring that the solution is properly implemented and generates value on an ongoing basis is equally important. The skills and knowledge delivered in “Solution Deployment and Evaluation” help assure that mission-critical solutions live up to their potential.

Advanced Excel 2013
8:30 a.m. to 4:45 p.m., Wednesday, Dec. 16
UNC Charlotte Center City
Advanced Excel is a course designed for the experienced Excel user who wants to learn to integrate advanced features and maximize efficiency with Excel workbooks. Participants will build on existing skills to link data among Excel workbooks, create lookup formulas, build Frequency functions, protect formulas, create forms and templates, embed and link data among Office applications.

Leading and Implementing Organizational Change to Support Innovation
8:30 a.m. to 4:45 p.m., Wednesday, Dec. 16
UNC Charlotte Center City
This course will look at the relationship between organizational culture, innovation and change and how to create the environment that leads to creating additional value and wealth by understanding the importance of effective change management.

Implementing Process Change
9 a.m. to 4:30 p.m., Thursday, Dec. 17
UNC Charlotte Center City
Implementing process change requires a powerful combination of “soft” and “hard” skills – techniques that will win widespread support for process changes and methodologies to implement the solution effectively. These include leadership, coalition building, internal sales and communication and conflict management (soft skills) and strategic planning, project management and organizational alignment (hard skills).

Personal Computing, Mobile and Cloud Technology Update
8:30 a.m. to 4:45 p.m., Friday, Dec. 18
UNC Charlotte Center City
It is becoming increasingly clear that most business professionals will constantly be shifting through an array of devices such as desktop systems, laptops, tablets and smartphones. Each device has unique strengths and weaknesses, and device choice will be highly task contingent. In this context, it becomes important to understand not only the current best use of each device but the ways that these devices are converging and diverging.